DO YOU HAVE QUESTIONS? - WE HAVE THE ANSWERS

Here you’ll find help, answers, and information on all questions related to the TeamHome app. Use the navigation on the left to easily find the category of your choice and discover answers and information there. If you have any further questions, feel free to contact us - by email, phone, or simply through our contact form.
General Information & Getting Started
All the information you need about installation
Registration & Login
Just sign up
Member & Personnel Management
Manage securely and easily
Contributions & Billing
Secure Payments & Billing
Dates & Events
All information about dates and events
Classes, Courts & Reservations
All information about courses, spots, and reservations
Communication & Push Notifications
Everything About Communication & Push Notifications
Roles & Rights
Everything About Roles & Rights
Invitations & User Management
All information about invitations and user management
JAKO Authorized Retailers & Team Shop
Everything About JAKO Authorized Dealers & Team Shop
iOS, Android & Web
Everything About iOS, Android, and the Web
Privacy & Security
Everything You Need to Know About Privacy & Security
Administration & Organization
Everything About Administration & Organization
Introduction, Support, and Usage
Everything You Need to Know About Getting Started, Support, and Usage

Frequently Asked Questions: General Information & Getting Started

What is TeamHome?

TeamHome is a digital organizational platform for associations, federations, fire departments, clubs, teams, communities, and other groups. TeamHome brings together key tasks such as member management, billing, scheduling, reservations, communication, and user management on a single platform. Additionally, depending on the organization, other features such as the JAKO Team Shop or a connection to a JAKO retailer can be used. TeamHome is available as an app for iOS and Android, as well as a web version.

Who is TeamHome suitable for?

TeamHome is designed for organizations that want to manage people, groups, appointments, information, and organizational processes digitally.
These include, for example:

  • Sports clubs
  • Associations
  • Fire departments
  • Clubs
  • Teams
  • Groups
  • Communities
  • Interest groups
  • Other organizations
 

TeamHome is not limited to any specific type of organization.

What can I do with TeamHome?

TeamHome offers numerous features for digital organization, including:

  • Member/Self-Management
  • Registration and Login
  • Role and Permission Management
  • Invitation Management
  • Membership Fee Management
  • Membership Fee Billing
  • SEPA Direct Debit Export
  • Schedule and Event Management
  • Course Management
  • Space and Resource Booking Push Notifications
  • Link to JAKO Authorized Dealers
  • Integration of the JAKO Team Shop
  • Advertising Opportunities for JAKO Authorized Dealers
  • Web Version
  • iOS App
  • Android App

Does my organization have to use all the features?

No. TeamHome can be used to meet the specific needs of each organization. Which features are used depends on the organizational structure and individual requirements.